Features
& Benefits

Digital Job Requests

Field workers and Dispatchers can swiftly request the exact services and equipment they need. Once a service provider or field worker initiates the job, the requester will be notified and can track their request with real-time GPS.

Requests come from:

• Mobile app (Apple and Android devices)
• Web app (Google Chrome or Microsoft Edge)
• Old School - You can receive a job request any way you’d like. If it’s not requested in IronSight or an automated job request, you’ll need a coordinator/dispatcher to create the request.

Automated Job Requests

Automatically generate jobs in IronSight by integrating your enterprise software (ERP/CMMS/EAM), SCADA, or IoT devices. By connecting your single source of truth with a single source of field coordination, you can eliminate human errors and save time.

Photo and File Attachments

Improve communication and accessibility by attaching relevant files and images to any job to accurately illustrate what needs to be done. Requesters can attach images illustrating what needs to be done:

• Photos of equipment, sites, spills, parts, etc.
• Coordinators can include procedures, charts, and other relevant documents SOPs.
• Location notices and more.

Custom Fields

Jobs in IronSight have core fields, which capture the minimum data that every job needs, such as dates and locations. Custom fields allow IronSight to gather additional job data that is important to you and your unique operation.
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Custom Fields pop onto the job dynamically based on other selections like activity, location, and division.  Include things like:

• Part dimensions
• Detailed instructions
• Meter information
• And whatever else is needed

For example, when creating a belt maintenance job, IronSight will automatically ask you to include the belt size.

Digital Approvals

Review a comprehensive record of every completed job and provide approval with a tap of a button. Eliminate the need to search for signatures or stamps in person, handle physical paper documents or decipher billing accuracy.

Day/Week/List View

Easily toggle between different scheduling views depending on your preferences. Quickly switch between the big picture and what’s happening this minute.

Time Tracking

Access detailed, auditable information about every job and resource coordinated in IronSight, including:

• Precise job completion times
• Resource utilization rates (productive vs non-productive time)
• Real-time resource status (active, standby, offline)
  
• Job start, pause, and completion times
• On-site time tracking through manual entries or automated geofencing updates.

Geofencing

Automate location monitoring with a virtual map boundary that uses GPS to detect when a resource enters or exits. Automate actions and keep track of time spent in each location, without the need for manual check-ins or check-outs.

Inventory Tracking

Specify the fluid or inventory you want to be delivered to or removed from a site. When the job  is marked as completed by a driver, IronSight transfers the quantity from the pickup location and adds it to the destination, automatically keeping a record of transactions and balances so you can spend less time managing inventory and more time optimizing logistics.

• Inventory Tracking
  
• Fluid Tracking
  
• Asset Tracking
  

IronSight seamlessly integrates with satellite asset trackers from top-rated manufacturers. By simply attaching a palm-sized GPS tracker to a piece of equipment, its coordinates can be automatically integrated into IronSight's real-time map and analytics dashboards.

SCADA/IoT

Seamlessly connect your SCADA system with IronSight to auto-generate notifications and job requests according to business rules based on your specific needs and requirements.

Using an IoT Device or Suite that isn’t SCADA?
Reach out to talk with our team about integrating with IronSight.

Digital Job Forms

IronSight’s digital job forms are designed to capture crucial on-site information from field workers executing the job. Forms are automatically attached to a job based on the type of work and must be filled out prior to completion. The data collected can be used for standard use cases like field ticketing, production accounting, and reliability analysis - or custom forms can be created to replace any existing form you want to collect in IronSight.

Audit Log

Maintain an unlimited number of auditable logs that document every event in your field operations. With various individuals from different organizations working together on jobs, it is crucial to record every change.

Eliminate uncertainty in scheduling, approvals, and billing by having complete knowledge of precisely what has happened for every job.

Follow-Up Actions

Incorporate business rules directly into your digital forms to automatically generate follow-up actions when a form is submitted that meets the defined criteria. Admins can easily review all forms on a filterable, sortable, and searchable list, and promptly assign actions to other organizations, teams, or users.

Photo and File Attachments

Improve communication by attaching pertinent files and images to jobs and forms, keeping everything organized in one convenient location:

• Requesters can include images to illustrate the required work.
• Photos of equipment, sites, spills, parts, and more can be added.
• Coordinators can attach procedures, charts, and other pertinent documents.
• SOPs, location notices, and other materials can be included.
• Users can upload images and documents as proof of completion.
• Snap a photo to show that the work was properly completed.
• Confirm procedural adherence, such as chain-up and harness compliance.
  
• Keep track of invoices, manifests, and receipts.

Download Job PDF

Digitalize your ticketing with IronSight. For service providers using our SkipTheTicket integration, job data and PDFs are automatically sent to invoicing systems. For those with a more traditional invoicing process, jobs can be downloaded locally as PDFs.

ESG Reporting

IronSight’s ESG analytics dashboards empower your company to monitor and exceed its ESG targets.